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Product Technical Support Contacts

The Voice Technicians offer support services on our entire range of Philips & Olympus Professional Dictation products. In some cases, remote support/assistance with your solution may be chargeable depending on the level of support required (starting from £30.00). You can view our extended range of Support Options here.

For manufacturer assistance and support on both non-professional and professional solutions, please find the appropriate contact details below:

  • If you need to speak with OM SYSTEM (previously Olympus Audio UK) for technical support on all professional dictation products, you can call on 0345 521 8588.

  • If you need to speak with OM SYSTEM (previously Olympus Audio UK) for technical support on all non-professional dictation products, you can call on 0800 6710 8300.
  • If you need to speak with Speech Processing Solutions (Philips UK) for technical support on all Philips tape dictation products, you can call on 01892 668 401.

  • If you need to speak with Speech Processing Solutions (Philips UK) for technical support with non-professional dictation products, you can call on 0208 068 3909. Customers calling from Ireland can call 01 605 8384.

  • If you need to speak with Grundig for technical support with all Grundig dictation products, you can call on 0844 800 2880.

  • If you need to speak with Nuance for technical support on all Nuance products, you can call on 0203 027 4217.
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